{"xsrfToken":"e663f693f345b5c39312f2b2671d3556a46b8a8a_lout","branding":{"id":"5","key":"rcc","name":"Relación con Clientes","portalBaseUrl":"/servicedesk/customer/portal/5"},"helpCenterBranding":{"logoUrl":"/rest/servicedesk/1/customer/viewport-resources/image","logoId":"2","isLogoAvailable":true,"helpCenterTitle":"Bienvenido al centro de atención de PiP","sharedPortalName":"Centro de atención PiP","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Bienvenido al centro de atención de PiP","sharedPortalName":"Centro de atención PiP","localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"helpCenterTitle":"Bienvenido al centro de atención de PiP","sharedPortalName":"Centro de atención PiP","localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#052148","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"5","key":"rcc","projectId":10700,"serviceDeskId":5,"name":"Relación con Clientes","description":"<p>Welcome! You can raise a Relación con Clientes request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":true,"reqTypes":[{"id":"234","name":"Calidad de formatos","descriptionHtml":"","callToAction":"Calidad de formatos","introHtml":"<p>Temas relacionados con el contenido de sus productos como caracteres extraños, líneas en blanco, falta de información, etc.</p>","icon":11223,"iconUrl":"https://piplatam.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11223","groups":[91],"key":""},{"id":"260","name":"Comentarios / Sugerencias","descriptionHtml":"","callToAction":"Comentarios / Sugerencias","introHtml":"<p>Déjanos tus comentarios o sugerencias sobre nuestro servicio.</p>","icon":11225,"iconUrl":"https://piplatam.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11225","groups":[98],"key":""},{"id":"233","name":"Entrega de productos","descriptionHtml":"","callToAction":"Entrega de productos","introHtml":"<p>Retrasos o falta de entrega de productos a través de nuestra página web, correo, FTP o sFTP.</p>","icon":11217,"iconUrl":"https://piplatam.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11217","groups":[91],"key":""},{"id":"247","name":"Nuevos Productos","descriptionHtml":"","callToAction":"Nuevos Productos","introHtml":"<p>Contratación o desarrollo de nuevos productos.</p>","icon":11232,"iconUrl":"https://piplatam.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11232","groups":[92],"key":""},{"id":"252","name":"Página Web","descriptionHtml":"","callToAction":"Página Web","introHtml":"<p>Problemas con alguna herramienta de la página, usuarios inactivos, permisos de acceso a productos y/o herramientas.</p>","icon":11204,"iconUrl":"https://piplatam.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11204","groups":[91],"key":""},{"id":"238","name":"Requerimientos","descriptionHtml":"","callToAction":"Requerimientos","introHtml":"<p>Requerimientos<br> sobre tecnología, operación, auditoria, documentos (prospectos, notas técnicas, layouts, manuales, etc.) u otros</p>","icon":11214,"iconUrl":"https://piplatam.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11214","groups":[92],"key":""},{"id":"335","name":"Valuación","descriptionHtml":"","callToAction":"Valuación","introHtml":"<p>Dudas o validación de datos sobre algún nivel de valuación publicado por nosotros.</p>","icon":11224,"iconUrl":"https://piplatam.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11224","groups":[91],"key":""},{"id":"250","name":"Comentarios / Sugerencias","descriptionHtml":"","callToAction":"Comentarios / Sugerencias","introHtml":"<p>Déjanos tus comentarios o sugerencias sobre nuestro servicio.</p>","icon":11225,"iconUrl":"https://piplatam.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11225","groups":[],"key":""},{"id":"251","name":"Dudas","descriptionHtml":"","callToAction":"Dudas","introHtml":"<p>Envíanos tus dudas sobre productos, contratos, facturas, etc.</p>","icon":11226,"iconUrl":"https://piplatam.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11226","groups":[],"key":""},{"id":"148","name":"Requerimiento comercial","descriptionHtml":"","callToAction":"Requerimiento comercial","introHtml":"<p>¿Requieres algún nuevo producto o añadir funcionalidad a alguno de tus productos actuales?</p>","icon":10407,"iconUrl":"https://piplatam.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10407","groups":[],"key":""},{"id":"149","name":"Servicio","descriptionHtml":"","callToAction":"Servicio","introHtml":"<p>Dudas o peticiones sencillas de los clientes.</p>","icon":10427,"iconUrl":"https://piplatam.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10427","groups":[],"key":""}],"reqGroups":[{"id":91,"name":"Incidencias"},{"id":92,"name":"Solicitudes"},{"id":98,"name":"Comentarios / Sugerencias"}],"orderMapping":{"95":[250,251],"98":[260],"91":[233,252,234,335],"92":[247,238]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PIPMX","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Spanish (Spain)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2YTEzMjE2NC0wNTdmLTRlYWUtYWRmZi01YjM2N2Q1MjNlYzQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNzAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MDIzMzI0NjAsIm5iZiI6MTcwMjMzMTI2MH0.5NUNtENCnG6EU-1ZYkTNnX1JWFYu2H77ld8MErfJNXw","targetCollection":"upload-project-10700","endpointUrl":"https://api.media.atlassian.com","clientId":"6a132164-057f-4eae-adff-5b367d523ec4","tokenDurationInMins":20}},"sharedPortal":{"name":"Centro de atención PiP","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=piplatam","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"e663f693f345b5c39312f2b2671d3556a46b8a8a_lout","baseUrl":"https://piplatam.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://piplatam.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"10480000","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"6a132164-057f-4eae-adff-5b367d523ec4","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}